Contact Us
We've put together answers to all of our common questions in our full FAQ's which can be found here, but if you still can't find what you're looking for, please use the contact options below.
All our playing boxes hold up to 12 players you can book online for up to 24 guests, all the slots we have available can be found here. If you fancy joining us for a larger event for 25+ guests, please fill in our events enquiry form. Our team will check availability and arrange a call with you.
Our online booking link has the latest availability, our team will not be able to make anything else available if you contact us.
On the first Monday of the month, we open boxes for the next 3 months. Timings will vary during the festive period (Nov & Dec), where slots will be released later. Sign up to our mailing list and follow us on social, where we will always announce our festive release dates. Larger events can be booked any time in advance via our enquiry page on the website or by phone.
Under 18s are allowed in the venue accompanied by an adult during the following times:
• Monday Thursday - before 7pm
• Friday - Saturday - before 4pm
• Sunday - all day
If you would like to amend or cancel your booking, please refer to your confirmation email and click the “manage booking” button, from here you can add upgrades and cancel.
Amendments will need to be made by our team, so if you would like to move a date or time, and are within the window to do so, please complete a form here, providing your booking reference.
If you are running late, your booking will be held for 15 minutes, so we suggest getting there as soon as you can, and we’ll do our best to get you playing as quickly as possible. To be clear, during popular periods, we will not be able to extend bookings to make up for any lost time.
If you’ve lost something, please contact us here to submit a lost property query and we'll try our best to return it.
If you're looking for more information on a specific venue, please navigate to the specific venue page:
London O2 Arena
Birmingham Bullring
Westfield (Coming Soon)
Dallas Grandscape (Coming soon)
If you have any press enquiries, please contact us here
We'd love to hear your thoughts about your time with us, so if you have a couple of minutes to spare, please fill in our quick survey here.
If you have any feedback or questions about your visit that you require an answer to, please feel free to contact us here . We'd be happy to assist you in any way we can. Make sure to include the date and location of your visit so we can better address your concerns.
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